privacy policy

FTF Education, LLC – Privacy Policy

This Privacy Policy describes how FTF Education, LLC ("FTF," "we," "our," or "us") collects, uses, shares, and protects your personal information when you use our platform, website, or services.

1. INFORMATION WE COLLECT
We collect the following types of personal information:
- Account Information: name, email address, billing details.
- Technical Data: IP address, browser type, device identifiers.
- Usage Data: pages visited, time spent on the site, interactions.
- Cookies and Tracking: session cookies, analytics data, advertising identifiers.

2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide access to our platform and services.
- Manage subscriptions and payments.
- Offer customer support.
- Improve our platform and user experience.
- Communicate platform updates and promotional offers.

3. LEGAL BASIS FOR PROCESSING (GDPR)
We process personal data under one or more of the following legal bases:
- Your consent.
- Fulfillment of a contract.
- Compliance with legal obligations.
- Our legitimate interests, provided these do not override your rights.

4. HOW WE SHARE YOUR INFORMATION
We may share your data with:
- Payment processors (e.g., Stripe, Recurly).
- Email and marketing platforms.
- Analytics providers (e.g., Google Analytics).
- Video hosting tools (e.g., Vimeo).
- Ad networks (e.g., Meta Pixel).
We do not sell or rent your personal information.

5. THIRD-PARTY SUBPROCESSORS
We engage subprocessors to support delivery of our services. A full list is available upon request.

We may use tracking tools or analytics platforms to understand how users engage with our site. This may include remarketing or transactional emails based on page visits or form activity.

6. USER RIGHTS UNDER GDPR AND CCPA
If you are a resident of the EU or California, you may:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Request a copy of your data in a portable format.
- Withdraw consent at any time.
- File a complaint with a supervisory authority.

To exercise these rights, contact: support@fulltimefilmmaker.com. Requests are acknowledged within 10 business days and fulfilled within 30 days, subject to verification of identity.

7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies for essential platform functionality and analytics. Users from the European Economic Area will be presented with a cookie banner to provide explicit consent prior to storing cookies.

8. INTERNATIONAL TRANSFERS
Your information may be processed outside of your country, including in the United States. We use appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, to protect personal data transferred internationally.

9. DATA SECURITY
We implement industry-standard measures including SSL encryption, password hashing, and role-based access control. Despite these safeguards, no system is 100% secure.

10. DATA RETENTION
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Inactive accounts may be deleted after a reasonable period of time.

11. CHILDREN’S PRIVACY
Our services are not intended for children under 13 years old. We do not knowingly collect personal data from children.

12. DATA BREACH NOTIFICATION
In the event of a data breach, affected users will be notified via email within 72 hours where feasible.

13. YOUR CALIFORNIA PRIVACY RIGHTS ("SHINE THE LIGHT")
California residents may request information regarding disclosures of personal data to third parties for direct marketing purposes. To make such a request, contact: support@fulltimefilmmaker.com.

14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Material changes will be communicated via email or platform notification at least 30 days in advance.

15. LINKS TO OTHER POLICIES
This Privacy Policy should be read in conjunction with our Terms of Service, available at https://fulltimefilmmaker.com/terms.

16. CONTACT INFORMATION
FTF Education, LLC
401 S 850 E, Suite C1
Lehi, UT 84043
Email: support@fulltimefilmmaker.com

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